Ensuring safe and secure storage for patron-reserved items, our Holds-to-go kiosk is an automated self-service holds pick up collection point that provides superior locker space for varying material and reservation sizes.
24/7 Convenient Access
Our Holds-to-go locker kiosk enables your Library to provide a round-the-clock service to patrons desiring a quick and convenient way to pick up the material they’ve placed on hold in the Library’s ILS.
The base model includes the main kiosk control technology components including the touchscreen, scanner, PC, receipt printer and in a standard configuration, 9 individual single sized storage compartments. The base model configuration can be modified to include double and triple storage compartments. This change just reduces the overall number of compartments available. We also have a unique Return bin unit available making it simple to provide a seamless service point for Holds pick-up and drop off.
Modular in design, the system can be extended in the future through additional modules to meet increased demand at any point!
Where can it be installed?
Holds-to-go can be placed inside or outside a facility. Ideally it is located where it can optimally expand the Library’s service reach, in a community hub such as a train station, hospital or community center where it will enhance access and be convenient for your patrons to regularly use. It can also be installed as an after-hours pick-up point and located at a branch. Its solid design allows it to be placed in external conditions. To protect the kiosk against extreme weather conditions (and for user comfort!), we do recommend installing it under a roof or a large overhang.
How does it work?
The unit requires power and a network connection to communicate with your ILS in real time as well as for its ongoing management and administration. It can be accessed remotely for support and reporting.
Staff allocate material to lockers through a client application. Once scanned, the item is assigned a locker, a receipt is printed with a barcode and the item is ready to be loaded into its locker. At the kiosk, staff simply scan the barcode to automatically unlock the correct locker, place the item(s) in and close the door.
Patrons simply scan their card, confirm on screen the items that have been reserved for them and the locker opens relevant door for them to collect their material. Once the door is closed, the transaction is concluded and the material gets checked out to the patron. In the event that a patron does have material in more than one compartment, the onscreen instructions will notify them and prompt them to collect the items in the additional compartment.Customization
Holds-to go is available in variety of colors. White is recommended for full graphic wraps while the other color options are recommended for vinyl cut graphics and for emphasizing brand/corporate colors.
