PC Booking

Convergent Library Technologies

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Our PC Booking solution is the ultimate solution for enterprise wide computer booking and session management for today’s technologies. It is a forward-thinking, well architected solution that completes our comprehensive suite of offerings which includes Print Management, mobile printing with Library PrintSpot and our Simple Scanner solution.

North America’s leading web based computer booking solution, our PC Booking system provides complete control over shared computer resource usage. Extensively used in public libraries as well as the education sector, our system allows user to view computer availability, make online reservations simply via computer or a smart device, and controls access.


Solution to Meet your Enterprise’s Needs

Our centralized solution uses a standard database and supports the latest systems and server technologies up to and including the latest versions of Windows workstations and servers, as well as Mac workstations. It meets the needs of today’s IT departments installing easily in virtualized environments. It is easy to deploy and scalable. It provides full support for user directories including Active Directory. It integrates smartly with major Integrated Library Systems, allows libraries to make full use of patron fields to create dynamic multi-layered rules which can be applied system wide not just in one location.

Booking Methods

Your Library can offer walk-up bookings, advance guaranteed, or next available through queueing. Bookings can be made online, by mobile device, at a dedicated Library kiosk or with staff. Our system also features a block booking option to facilitate class or program reservations. Staff can make recurring reservations easily with same options they are used to seeing in calendar systems.

Guest Passes

Staff can generate guest passes easily and they aren’t limited to just one type of guest pass. Your Library can make available multiple types (1 day, 5 day, 7 day); you can produce a bunch in batch; and you can apply rules to them (e.g. Adult guest passes can only be used on Adult workstations).

Easy Remote Management of Resources

Staff have ubiquitous access to the system through any standard browser. They can easily manage remotely resources to notify users (messages can be templated as well as free text), control session use (extend time, logoff session, shutdown PC), and in difficult situations can ban a user for a specific amount of time.

Reports

All statistics are managed centrally. Staff can generate utilization reports for any level of the organization in a matter of clicks to present data on peak time usage, average session length, total usage, no shows, booking methods and more.

Microsoft SQL Server Database

This database solution is fast, secure and can maintain vast quantities of data while supporting up to thousands of simultaneous users. Whether your Library is one large location, or dozens of branches, all is supported from this one central database.

Optimize Resource Utilization

Our system helps you make optimal use of computers in all areas and branches. In one glance users can see which computers are available, reducing conflicts by helping to frame their expectations. The next available booking feature can automatically move the user to the next available machine if a user ends their session early. And the queued booking feature helps process waiting users efficiently based on changing availability again maximizing resource utilization. Further all of this data can help your Library more effectively plan for future procurement.